Customer Support is important with anything that you purchase, but with radiant heat, the quality of the customer support that you receive is even more important. Here are some of the reasons why.
"I have contacted several radiant heat companies and you folks are the only ones that would take the time to discuss my project with me. I chose to purchase your system and love it. Thank you for your design help."
Radiant Heating is new.
It is true that the Romans used radiant heating and it is also true that there was a burst of radiant heating activity just after World War II. But so much has changed in radiant heating that for all practical purposes, in this new millennium, radiant heating is a new product.
Radiant heat has changed for the better over the years. Even so, you do not want to be someone's "guinea pig". Radiantec has been in business for over 30 years. Radiantec technology is proven technology.
At some point, you are likely to have questions, and you are entitled to quality answers. Radiantec technicians must go through a rigorous training process and they will be able to answer nearly any question that comes up. You always have the right to speak with a senior radiant heating technician with many years of experience.
Local suppliers of radiant heating products do the best that they can, but when you sell hundreds of products it is hard to be very knowledgeable about all of them.