Radiantec Logo
 
Our Customer Support is second to none.

printer friendly version

Call Toll Free 1(800)451-7593

Get your Free Quote Today!

Solar Power Your Radiant System


Find us on Facebook
free quote here

Customer Support

Customer Support is important with anything that you purchase, but with radiant heat, the quality of the customer support that you receive is even more important.  Here are some of the reasons why.

"I have contacted several radiant heat companies and you folks are the only ones that would take the time to discuss my project with me. I chose to purchase your system and love it. Thank you for your design help." -Kathleen, MN

Radiant Heating is new.

It is true that the Romans used radiant heating and it is also true that there was a burst of radiant heating activity just after World War II.  But so much has changed in radiant heating that for all practical purposes, in this new millennium, radiant heating is a new product.

Radiant heat has changed for the better over the years.  Even so, you do not want to be someone's "guinea pig".  Radiantec has been in business for over 30 years.  Radiantec technology is proven technology.

At some point, you are likely to have questions, and you are entitled to quality answers.  Radiantec technicians must go through a rigorous training process and they will be able to answer nearly any question that comes up.  You always have the right to speak with a senior radiant heating technician with many years of experience.

Local suppliers of radiant heating products do the best that they can, but when you sell hundreds of products it is hard to be very knowledgeable about all of them.

Customer Support Center



Customer Support Center

Here is what you will receive from Radiantec.

  1. A free consultation about your project with a knowledgeable technician. He or she will help you decide which systems and materials would be best.
  2. You will receive free design assistance on matters of heat loss analysis, tube size, pump sizes, etc.
  3. You will receive honest and sincere advice. Your technician is obligated to treat your project as if it were his own. If radiant heat is not the best solution for your project, he will tell you that. If you would be better served by another supplier, he will tell you that too.
  4. If you want, your technician will prepare a detailed material specification and price quotation for your project. It will say what you need and what it will cost.
  5. Radiantec will ordinarily ship your product the same day if you order by noon.
  6. Your technician will supply installation instructions, brochures and any other information that you may need.
  7. Radiantec technicians will be available to you during business hours, Saturdays, and many evenings to help you before, during and forever after your installation.
  8. Radiantec can provide you with a vast number of references from all areas of the country who have worked with many different types of products and systems.

Van

Radiantec performs local projects so that all
technicians have "hands on" experience

"Helpful design assistance... detailed instructions... answers to our questions toll-free..." -Mary, OR

Radiant heat is not a sideline for us nor is it one of hundreds of products that we carry.
Radiant heat is all that we do and we do it well.

To learn more about Radiantec Experience, click here.

To learn more about Radiantec's qualifications, click here.

Learn how to install radiant heating yourself.

Contact Radiantec by

Telephone 1-800-451-7593
E-mail:
Website: http://www.radiantec.com
Postal Service: Radiantec Company, Inc.
Box 1111, Lyndonville, VT 05851, USA


About Radiantec
Radiantec Qualifications
Customer Support
A+ BBB Rating
Quote Cover Letter
Take the Next Step
Request a Brochure
Quick Quote Form
Full Quote Form
Customer Testimonials
Installation Packages
Installation Manuals
About our Products
Freq Asked Questions
Why Radiant Heat
Technical Description
Environmental Benefits
Affordability
Radiant Heat for Log Homes
Retrofit your Home
Solar Power Your System
Radiantec R & D
The Best Overall System
Engineered Tubing Benefits
Insulation and Heat Migration
Study of Heat Transfer Plates
US DOE Report
ASES paper
Our Heating Systems
The Best Overall System
Radiant Heating Systems
Closed System
Indirect System
Open Direct System
Water Heater heat source
Going Solar - Free Energy!
Cost Saving Benefits
Environmental Benefits

Installation Manuals

About Building Codes
Problems w/a code official?
Products/Pricing
Shop Online
About our Selection
Pricing Information
Affordability
Do It Yourself
Installation Packages
Individual Component Prices
Ballpark Estimates
Sample Project Cost
Quick Quote Form
Full Quote Form
Tax Credits are Possible
ICC ES Evaluation Report
Installation Manuals
Design & Construction Manual
Open Direct System
Installing the Closed System
Installing the Indirect System
Installing tubing for a concrete slab
Installing tubing between floor joists
Installing tubing in the ceiling
Installing tubing in the walls
Installing a heated towel rack
Installing Radiantec Controls
Doing your own tubing layout.
Radiantec Basic Solar Domestic
   Water Heater Installation Manual.

Radiantec Basic Solar Domestic
   Water Heater Owners Manual.



tubing background