is very important to us that you be satisfied in every
let us give you the best possible service by giving
these topics some thought. We will be happy to make
any changes to your quotation that you desire.
Ideally the person
who prepared your proposal has had a detailed conversation
with you about your project. But in some cases he or
she has not been able to speak with you personally.
In that case, your customer support technician will
have prepared your proposal with the information at
hand as if it were going to be installed in his own
personal home. In every case, it is important that you
carefully look over our proposal with these issues in
Is it what you requested?
Will your project comply with local building codes?
Have you changed your mind on anything?
Will it add to the resale value of your property?
Are there other options you would like to consider?
Will the project be as energy efficient as possible?
Is the tubing the best choice for you?
Would you like to look at a lower cost option?
A quality installation
is important to the overall success of your project.
Many of our customers want to know if they should get
a contractor or if they can do part or all of it themselves.
The best way to get a “feel” for the work
is to look at our free installation manuals.
will see that Radiantec products are do-it- yourself
friendly. They are often installed by a “reasonably
competent” handyman. A professional contractor
should have no difficulty. Be sure to check with your
local codes. If you would like Radiantec to provide
detailed construction specifications, just ask your
customer support person.
A few contractors are resistant to
change and might prefer to install their own familiar
products. If you want the very latest in high efficiency
radiant heat, you may need to assert yourself. Most,
however, will respect your right to use new approaches.
Those who say that new energy efficient systems can
not comply with local codes are incorrect. Some of our
customers who want to save money will often do the labor
intensive portion of the work themselves and leave the
more technical portions of the work to a tradesperson.
Feel free to ask for a list of people
who have installed Radiantec products in your area.
Installation packages from Radiantec
are a good value. The work is done in the shop under
quality controlled circumstances using the right tools
and custom made jigs. The work will go easier, faster
and more economically. They take much of the uncertainty
out of the project and help the contractor price the work more
is always best to make early contact with your local
code officials. Radiantec design concepts have been
carefully evaluated and approved by the national and
international code bodies. Radiantec helps by providing
the information that the code official needs to be assured
of safety. Radiantec will represent you if you need
to provide documentation.
In addition to health and safety considerations,
protecting the saleability of your property is another
important reason for code compliance. Increasingly,
purchasers and mortgage lenders are requiring a building
inspection prior to the sale of
a property. If this inspection reveals non-compliance
with applicable codes, resale value, and in some cases
the sale itself, may be jeopardized.
tubing the right one for your project…
Radiantec offers seven different
kinds of tubing for different types of projects. Please
check your proposal to be sure that the tubing is ideal
for your project and consult with your Radiantec customer
support person if you have any questions.
exchanger tubing should be designed and manufactured
for the radiant heating purpose. In our opinion, it
is a little sloppy to simply pick up some readily available
water line. The end result is not likely to perform
as well as it would if the materials were more carefully
The least desirable
place to cut cost is with tubing and fittings. Heat
exchanger tubing often goes into inaccessible places
where it would be difficult to replace. Is the material
approved? Can you work with it? Is it energy efficient?
are some of the benefits to proper tubing
Higher heat output
Less pumping cost
Longer circuits possible
Lower, safer operating temperatures
More energy efficient
Longer service life
Lower electric bills
Compatibility with solar heating and
Is your project as energy efficient
as it could be?
The combination of careful design,
efficient heat exchanger tubing, and attention to detail
will result in lower energy bills and greater protection
for the environment. Sometimes, it is possible to add
or make provisions for a solar energy assist. Upon resale,
an energy efficient heating system will add considerable
value to the property.
you like to consider a lower cost option?
Affordability has always been important at Radiantec.
The benefits of radiant heating should be available
to all of us and not just to a wealthy few. We always
favor simplicity and reliability over trivial features
and “do-dads”. Unnecessary heating zones
are often a good place to cut cost.
The person who prepared your proposal
has likely prepared your proposal as if it were to be
installed into his or her own home. If it is absolutely
necessary to save some money up front, your Radiantec
customer support person can recommend a cost saving
that will have minimal effect upon the overall project.
support technician will carefully explain the overall
impact of any cost saving measures so that you get the
you have any other questions?
If so, now is a good
time to have them resolved.
At Radiantec, we are justifiably proud of our customer
Do not hesitate to contact
our customer service department at
Imitation is flattery, but sometimes
it causes problems. Radiantec is the
original radiant heating company for
the consumer. Other companies have closely
copied Radiantec, but there are important
differences in quality and support.
it be a Radiantec System?
used the recommended materials and
followed the directions, you have
the assurances that go with a Radiantec
system. These include a warranty,
continued customer support, code compliance,
the ICC evaluation report and our
25 years of experience.
On the other hand,
if you made important changes without
our consultation, then it is not a
Radiantec System. Please understand
this distinction. It is improper to
associate the Radiantec name with
incorrect products or designs. Also,
it is hard for us to support you if
we do not know what you did. For example,
if you install a Chevrolet carburetor
on a Ford engine it may not work well
and neither Ford nor Chevy will be
able to help you.
that the toll free customer support
number is for the benefit of our customers.
If you have technical or code problems
with other materials and applications,
we would still like to help you, but
it will be as time permits and on
the following number (1-802-745-1121).
are many companies that offer radiant heating.
Fewer companies provide a truly high efficiency product.
Fewer still can provide a state of the art solar heating
And almost no one can provide an affordable highly efficient
radiant heating product.
But when it comes down to companies who have 25 years
of experience and a solid
track record in the affordable high efficiency radiant
heating field, there is only one left.